Shipping policy

FilterFlow Shipping Policy Last updated: 09/15/2026

Where we ship

We ship to addresses in the contiguous United States (the lower 48 states and Washington, DC). We don't currently ship to Alaska, Hawaii, US territories, PO boxes, or international addresses. Each order ships to the address entered at checkout — for a subscription, that address is the property the filters and reminders are tied to, so make sure it's the property's address, not your office.

Processing & delivery

• Orders and subscription shipments are processed and shipped on a recurring schedule tied to your plan.
• You'll receive tracking information once a shipment is on its way.

Shipping costs

Shipping is FREE on every Filterflow subscription order — there are no shipping charges at checkout.

Address changes

Because each subscription is tied to one property, a new address means a new subscription: place a new order for the new property and cancel the old subscription from Account → Subscriptions. For a correction to the same property's address (typo, unit number), email support@filter-flow.com before the next annual ship date. We can't reroute a shipment already handed to FedEx.

Lost or delayed shipments

If tracking shows a shipment lost or significantly delayed, contact support@filter-flow.com and we'll help track it or send a replacement.

Contact

Filterflow LLC — support@filter-flow.com — 1250 Wayzata Blvd E, Unit #1869, Wayzata, MN 55391